Website terms of use

Last updated: 06.05.2018

By using this website you are agreeing to comply with and be bound by the following terms and conditions of use. References in these terms and conditions to "we", "our" and "us" are references to the owner of the website, Snow-Wise Ltd, a company registered in England and Wales no. 8389296 whose registered office is at 6 Gould Road, Twickenham TW2 6RS. The term "you" refers to the user or viewer of the website. If you disagree with any part of these terms and conditions, please do not use our website.


These terms and conditions may be modified by us at any time and your continued use of this website will constitute acceptance of such terms in force at the time of your use. Your use of this website and these terms and conditions shall be governed by the laws of England and Wales and you hereby irrevocably submit to the non-exclusive jurisdiction of the courts in England and Wales in respect of any disputes or claims arising out of or in connection with these terms or your use of this website.


These terms and conditions do not include our Booking Conditions which will be provided to you at the time of booking and can also be viewed separately here. Our full privacy policy is set out in our Privacy Notice.


1. Website content
1.1 The content of this website is managed by Snow-Wise Ltd and is for your general information and use only. It is subject to change without notice.
1.2 We make every effort to ensure that all the information contained in this website is up to date and accurate, and will do our best to correct any errors or omissions as soon as we become aware of them.
1.3 All holiday details, such as details of flights, property descriptions, insurance details, discounts and terms and conditions shown on the website are indicative only until confirmed by Snow-Wise Ltd or any third party through whom your holiday, ski rental, lift passes, ski school, other extras or accommodation are booked.
1.4 From time to time, this website may include hyperlinks to other websites. The inclusion of such links is for your convenience in finding further information. It does not mean that we endorse the content of those websites, or that we have any association with them. We have no responsibility for the content of the linked websites.
1.5 You may not create a link to this website from another website or document without our prior written consent.
1.6 This website contains material which is owned by us or licensed to us. This material includes, but is not limited to, the content, the design, layout, look, appearance and graphics. You should not copy, publish or sell any information obtained from our website. However, you may download and print out pages for your own use. 

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.



Hotel, accommodation and resort description disclaimer


Information on our hotels, accommodation and resorts is managed by Snow-Wise Ltd. We have used our best efforts to ensure that all information is correct and up to date. However, all details should be considered as indicative only. You should verify the accuracy of any information that you intend to rely on with our sales consultants prior to booking your holiday. 


Where a property is described as 'ski in, ski out' this assumes that you can ski to at least an intermediate standard and that there is sufficient snow cover to allow skiing. 


Resort maps and hotel locations featured on our website are to be used as a guide only. 


All star ratings provided for hotels and other accommodation are official ratings.


Many of the hotels and other accommodation featured on our website offer internet access. The available bandwidth can vary from property to property and from time to time. We cannot be held responsible if you find that there is insufficient bandwidth to download large files. 



Travel bookings 


All travel bookings will be subject to our Booking Conditions which can be viewed here.


Please note that sending in a booking request is not a contract to purchase a holiday. Bookings are only valid once confirmed directly by Snow-Wise Ltd. Until that time, you have no obligation to purchase, nor has Snow-Wise Ltd or any other party any obligation to provide you the holiday(s) you have selected or any other holiday, product or service. 



Privacy policy 


We are committed to ensuring that your privacy is protected and will only use your personal information in accordance with our privacy policy, which is set out in full in our Privacy Notice


Our website may from time to time contain links to other websites. You should note that once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by our Privacy Notice




5.1 This website may use cookies to monitor your browsing preferences. Full details of how we use cookies are set out in our Privacy Notice. You can choose to accept or decline cookies by modifying your browser, however, this may prevent you from accessing all areas of the website. 

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but Personal Data that is stored about you may be linked to the information stored in and obtained from cookies.

5.3 We use Google Analytics (a web analytics service provided by Google, Inc.) to monitor the use of our website, and MailChimp (a marketing automation platform and email marketing service provided by The Rocket Science Group LLC) to enable you to sign up for our newsletter and to track the performance of our email marketing. Both of these service providers use cookies in order to provide us with these services. Full details of how we and they process your Personal Data are set out in our Privacy Notice

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can find information about blocking and deleting cookies via these links:


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Liability and disclaimer 


The information contained in this website is for general information purposes only. The information is provided by Snow-Wise Ltd, and while we endeavour to keep the information up to date and correct neither we nor any third parties make any warranty, representation and/or guarantee, express or implied, about the completeness, reliability or suitability of the information and materials found or offered on this website for any purpose. Any reliance you place on such information is therefore strictly at your own risk, for which we shall not be liable. You acknowledge that such information may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 


We do not make any warranties and/or representations as to the nature or standard or otherwise of any services or products offered on or through this website. Neither we nor any other third party accept liability for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of (1) your use of or reliance on any information available on or through this website, (2) any delay in accessing or inability to access this website or (3) the performance or non-performance of any services by us or any third party. 


Your use of any information or suggestions on this website is entirely at your own risk, for which we shall not be liable. Snow-Wise Ltd takes no responsibility for injuries or damage that may occur as a result of following suggestions made on this website. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. 


Our liability in respect of direct loss (save in the case of personal injury or death, in respect of which there is no limit) shall be limited to a maximum of the price of the product or service to which the claim relates. 


If any of the above limitations and exclusions, in whole or in part, is found to be unlawful, void or for any other reason unenforceable, that exclusion or part thereof shall be deemed severable and shall not affect the validity or enforceability of the other exclusion(s) or part(s) thereof in question. 



If you have any questions regarding these terms and conditions or any other aspect of our website, please email us at